- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking Staff/Clients through a series of actions, either face to face or via Telephone Hardware/Software Faults;
- Replacing Parts as Required & Up-Grade system as per requirements;
- Providing Support, Including procedural documentation and relevant reports;
- Supporting the roll-out of new applications;
- Setting up new users’ accounts and profiles and dealing with password issues;
- Allot and configure outlook e-mail address via pop setting and imap;
- Rapidly establishing a good working relationship with customers and other professionals, e.g., Software Developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment;
- Prepare Backup of PST of outlook e-mail data of every month. For server 7 all PC/laptops & get it duly sign from each user keep the record maintained and verified by the ADMIN and CEO.
- Responsible to look after online server.
- Responsible to look after Outlook domain hosting errors.
- Responsible to look after all Target Sub Offices Troubleshooting’s of all PC/Laptop.
- Resolve issues and technical support via Remote server and using third party applications.
- Responsible of maintain issues and troubleshooting of sub offices located at Lahore, Faisalabad and Islamabad and Head Office in Karachi.
- Provide technical support to end-users including Software installation, Windows OS desktop, server OS and Laptop installation, Printer installation and configure, Domain joining, Emails configure, Internet TCP/IP configure.
- Purchase I.T related Equipment’s from market.
- Purchase I.T related Equipment’s from market.
- Resolve Printers technical and network issues.
- Good communication and problem-solving skills.
- Configuration and testing of any new hardware, software and network,
- Assisted customers in on-site troubleshooting of product-related problems. Diagnose and solve their issue like hardware, software and network,
- Update client configuration files.
- Providing technical support supervision in many running projects or services to valuable Corporate Clients.
- Carry out in-house system testing.
- Install, test and maintain a variety of all new hardware & software installation and configuration, Troubleshoot and maintain.
- Monitors system performance and implements performance.
- Monitors and optimizes system performance and initiates recoveries after system failures.
- Coordinates system & server updates and replacement of old versions.
- Backup and Data recovery
- Look after and monitor the LAN & IT help desk procedures, incoming and outgoing technical support correspondence.
- Work on Biometric Attendance Machine.
- Good communication and problem-solving skills.
- Configuration and testing of any new hardware, software and network,
- Assisted customers in on-site troubleshooting of product-related problems. Diagnose and solve their issue like hardware, software and network,
